Or they may use the old “bait and switch” technique by promising you good technical people only in the sales demo. They may have a great sales team, but crappy technical team. There’s no guarantee the new partner is any better. Establishing a new relationship will take some time and effort both for you and the new Navision partner. Depending on the company, it may or may not be a big deal. Why am I saying this even though I’ve made a career taking care of clients that weren’t happy with their previous solution providers? The reason is the transition to a new partner involves establishing a relationship with a brand new company. Making the switch to a new partner is very daunting, and personally, I don’t recommend it and should only be considered as a last resort. Similar to buying a Porsche Carrera GT and being limited to only go 30 miles per hour.Īdding fuel to the fire, sometimes the delays and mistakes from your solution provider actually cost your business real dollars. It would really frustrate me if something I paid a lot of money for didn’t live up to their expectations. I can understand the frustrations felt by the clients each time I speak with end users looking to switch. Frustrated by the long lead time? Mad at the frequent bugs received and being billed for it? Disappointed at the decisions you made based on bad advice received? Tired of not getting responses? Angry at the billing practices? Are you considering a switch to a new partner?
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |